Click on any question below to view the answers.
Can I reserve a space for when I get back in town?
We will hold a space for a period of 48 hours if space permits.
Can you set up my account to automatically charge my card every month?
Yes we can set up recurring payments. You can also pay your bill online or in person through cash or check.
Is it okay to leave my personal vehicle in my spot while I’m driving my big rig?
As long as the vehicle is in the space you paid for that is no problem at all.
What happens if someone parks in my spot?
If you ever find someone has parked in your spot, contact management right away. We have spaces reserved in case someone makes a mistake. We will have you park in a temporary spot while we contact the driver of the unauthorized truck. In the event we can’t find the owner of a truck parked illegally, we will have it towed out of your space. Contact us at: 704-707-4934
What forms of payments do you accept?
We accept: Visa, Mastercard, Discover Card, American Express, ACH Bank Transfer, Checks, and Cash.
Are there any restricted Items?
Yes, objects such as weapons of any kind are restricted in the storage and all chemical storage must be cleared first by management.
What if I forget my gate access code?
You can reset your access code remotely. All you have to do is contact us if there’s a problem.